Technical Art Services, led by Dr Cordula Hansen, provides specialist user experience research, validation methodology design, and cultural heritage technology consulting services. Combining over a decade of experience in digital cultural heritage technologies, heritage preservation methodologies, and simulation exercise design, Technical Art Services bridges heritage domain expertise and technical XR development capabilities.
Collaboration Focus
- User experience validation methodology for heritage XR applications
- Heritage sector technology adoption research
- Museum visitor experience evaluation frameworks
- Cultural heritage XR deployment consulting
Joint Initiatives
Technical Art Services collaborated with XR Ireland and Āraiši Ezerpils Archaeological Park on:
- VAARHeT EU-funded research project providing validation methodology design, user experience research expertise, and heritage technology evaluation frameworks
- Dedicated liaison role bridging heritage domain knowledge and technical XR development capabilities throughout project lifecycle
- Evaluation instrument development combining System Usability Scale with heritage-specific added value assessment and Net Promoter Score measurement
- Ethical approval procedures ensuring participant protection, GDPR compliance, and academic research standards for museum visitor validation
Dr Cordula Hansen served critical translator function between museum operational language and technical development vocabulary, managing expectation calibration whilst ensuring both XR Ireland engineering team and Āraiši museum stakeholders maintained realistic understanding about what voice-activated immersive technology could accomplish within project timeline and budget constraints.
Impact
Technical Art Services partnership proved transformative for VAARHeT success, with dedicated domain-expert liaison preventing wasted development effort on capabilities seeming valuable in abstract specification discussions yet delivering minimal operational benefits when confronted with actual museum workflows and visitor behaviours. Methodological contributions including heritage-adapted evaluation instruments, validation protocols for operational museum environments, and user-centric design sprint frameworks generated replicable procedures enabling sector-wide capability building for evidence-based technology adoption decisions. Research outcomes directly inform Nuwa's Culturama Platform development whilst contributing to European heritage technology evaluation best practice through open-access publication of validated methodologies, instruments, and analysis frameworks supporting rigorous assessment beyond vendor demonstrations or pilot enthusiasm that may not predict sustained operational value.
The collaboration demonstrated essential value of skilled intermediaries bridging technical possibilities and operational heritage requirements, with liaison investment cost vastly exceeded by prevented miscommunication, avoided wasted development, and project success through genuine mutual understanding that direct collaboration without domain-expert translation might not achieve across organisational culture gaps and professional vocabulary differences.