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Collaborative Virtual Environment Design Patterns for Heritage Curation Workflows

VAARHeT research reveals virtual collaboration optimises for either fully remote participation or co-located desktop-augmented workflows, with hybrid modes mixing physical presence and VR mediation creating awkward dynamics compromising communication effectiveness.

Published: by Anastasiia P.
Funded by the European Union

Funded by the European Union

This project has received funding from the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union. Neither the European Union nor the granting authority can be held responsible for them.

Grant agreement number: 101070521

Virtual Collaboration Effectiveness Dependent on Deployment Scenario Context

The VAARHeT validation supplemented by parallel XRisis humanitarian training evidence revealed that collaborative virtual environment effectiveness proves highly dependent on whether participants are geographically distributed or physically co-located, with optimal design patterns diverging substantially between these deployment scenarios rather than universal approaches serving both contexts equally well. Fully remote collaboration scenarios where team members occupy different cities, countries, or continents and cannot easily gather for face-to-face meetings demonstrate clear value proposition for virtual environment platforms providing spatial presence, avatar representation enabling identity and social signalling, shared 3D content manipulation, and multi-modal communication combining voice, gesture, and environmental interaction that conventional videoconferencing or screen-sharing cannot adequately replicate. Remote archaeological collaboration enabling distributed experts including excavation directors at field sites, conservation specialists at laboratory facilities, museum curators at institutional offices, and academic researchers at university departments to jointly examine 3D artefact scans, discuss interpretation hypotheses, annotate spatial features, and develop exhibition narratives benefits from virtual environment spatial affordances where all participants view identical 3D content from individually controlled perspectives, gesture and point at features using avatar hands or annotation tools, and maintain conversation whilst manipulating shared objects that videoconferencing would require awkward "can you see what I'm pointing at?" verbal descriptions rather than direct spatial reference. Geographically distributed heritage projects spanning multiple institutions or countries including international excavation teams, cross-border conservation partnerships, or pan-European digitisation initiatives similarly benefit from virtual coordination spaces enabling regular synchronous collaboration without travel cost and time burdens that face-to-face meetings impose, potentially increasing meeting frequency, improving coordination responsiveness, and strengthening relationship quality through regular interaction compared to quarterly or less-frequent in-person gatherings constrained by logistics and budget. Conversely, co-located collaboration scenarios where team members occupy the same physical office, museum building, or workshop facility and could easily gather in shared conference room or work area demonstrate substantially weaker value proposition for VR-mediated virtual presence that reduces rather than enhances communication bandwidth compared to face-to-face interaction. VAARHeT participants physically present in identical museum spaces whilst attempting VR coordination reported experience as awkward, disjointed, and introducing unnecessary complexity when they could more effectively communicate through direct conversation, physical gesture, shared viewing of desktop displays, or conventional whiteboard sketching rather than donning VR headsets that isolated them from co-present colleagues whilst attempting to simulate virtual co-presence that physical reality already provided without technological mediation.

Co-Located Collaboration Optimisation Through Desktop-Augmented Workflows

When heritage teams are physically co-located, evidence suggests desktop interfaces augmenting but not replacing face-to-face interaction deliver superior collaboration effectiveness compared to VR environments attempting complete virtual mediation. Museum curators, archaeologists, and conservation specialists working in shared office spaces benefit from desktop displays presenting 3D content, documentation, databases, or planning tools that all team members can view simultaneously whilst maintaining face-to-face verbal communication, natural body language reading, easy attention shifting between digital content and colleague interaction, and rapid context switching between digital collaboration and physical material examination, sketching, or conventional work activities without headset removal-replacement cycles interrupting workflow continuity. The desktop-augmented pattern preserves physical presence advantages including high-bandwidth nonverbal communication through facial expression, gesture, posture, and proxemic positioning conveying engagement, understanding, disagreement, or uncertainty that avatar-mediated virtual interaction cannot fully replicate given current technology limitations in real-time expression capture and rendering, whilst adding digital tool benefits including 3D manipulation, annotation sharing, version control, and session recording that pure physical whiteboard or document collaboration cannot provide. Validation feedback from both VAARHeT and XRisis consistently showed co-located participants preferring to remove VR headsets or switch to desktop interfaces when engaging in substantive discussion, collaborative decision-making, or complex problem-solving despite virtual environment technically enabling these activities, revealing participant behaviour demonstrating preference for maximising communication bandwidth through physical presence when available rather than accepting VR-mediated reduction for consistency with remote participant interaction patterns. Meeting dynamics where co-located teams don VR headsets to join virtual spaces feel artificial and introduce unnecessary complexity compared to gathering in physical conference room with shared large display presenting 3D content, collaborative whiteboard for sketching and annotation, and face-to-face seating arrangement enabling natural conversation flow, eye contact maintenance, and social presence that contributes to team cohesion, trust building, and communication effectiveness that purely functional task collaboration undervalues when optimising exclusively for information exchange efficiency without considering relationship quality and organisational culture dimensions. Technical implementation supporting hybrid scenarios where remote participants join through VR or desktop virtual environment clients whilst co-located participants gather physically using shared displays introduces complexity around ensuring equitable participation without privileging physical presence or virtual attendance, managing audio routing preventing echo or feedback when room microphones capture both direct speech and virtual environment audio output, and balancing attention between virtual space content and physical room social dynamics that co-located participants navigate whilst remote attendees remain unaware of local physical context potentially influencing discussion in ways virtual mediation cannot fully communicate.

Heritage Collaborative Curation Workflow Pattern Recommendations

Based on validation evidence and partnership collaboration experience throughout VAARHeT development, several specific deployment patterns emerge for heritage collaborative curation workflows leveraging virtual environment capabilities appropriately. Distributed expert review scenarios where geographically separated specialists examine 3D digitisation outputs, archaeological site documentation, conservation treatment proposals, or exhibition design concepts should utilise virtual environment platforms providing spatial content interaction, multi-perspective viewing, annotation tools, and synchronous discussion enabling rich collaboration without travel requirements that might otherwise limit review frequency or participant diversity due to budget and scheduling constraints. Cross-institutional partnership projects including international excavation collaborations, multi-museum exhibition development, or research consortium knowledge sharing similarly benefit from virtual coordination reducing geographic barriers whilst enabling relationship building through regular interaction that email or asynchronous document exchange cannot adequately support for sustained partnership maintenance. Training and professional development applications where heritage professionals learn 3D documentation methodologies, digital curation techniques, or conservation procedures benefit from virtual environments enabling practice with realistic scenarios, expert mentorship through avatar-based instruction, and collaborative learning where peers jointly solve problems and share expertise, creating value through experiential engagement that conventional webinar or video tutorial formats cannot replicate. However, local museum staff teams, archaeological excavation crews working at same field site, or conservation laboratories where specialists occupy shared physical workspace should default to desktop-augmented collaboration using large displays, collaborative software on conventional computers, and face-to-face discussion rather than VR-mediated virtual presence that introduces complexity without proportional benefit when physical presence already enables superior communication. Short tactical coordination meetings addressing immediate decisions, quick status updates, or simple information sharing prove more efficient through conventional video calls or in-person brief conversations rather than virtual environment session overhead including headset donning, application launch, avatar spawn, and environment orientation consuming minutes that tactical coordination purposes do not justify. These pattern recommendations acknowledge that virtual environments prove valuable for specific collaboration contexts whilst conventional approaches serve substantial collaboration requirement categories more effectively, enabling selective deployment where technology capabilities match workflow needs rather than forcing universal virtual collaboration regardless of appropriateness creating adoption resistance and productivity degradation from technology-imposed friction.

Remote-Local Hybrid Meeting Dynamics and Equity Challenges

Heritage organisations implementing virtual collaboration platforms will frequently encounter hybrid scenarios where some team members join remotely whilst others are physically co-located, creating complex dynamics requiring careful management preventing inequitable participation where physical presence participants dominate discussion, decision-making, and relationship building whilst remote attendees experience marginalisation, reduced influence, and exclusion from social dimensions that physical co-location enables. Technical challenges include audio management where room microphones capturing co-located participant speech must avoid feedback loops with virtual environment audio output, whilst ensuring remote participants hear clearly without excessive background noise or acoustic reverberation that physical rooms introduce compared to individual headset microphones providing clean audio capture. Visual equity requires ensuring remote participants access equivalent information to co-located attendees who can observe physical materials, sketches, or gestures that camera framing might not capture, requiring deliberate effort from facilitators or co-located participants to verbalise, document, or digitally share content that physical presence makes visible without explicit communication but virtual attendance cannot access without intentional inclusion. Participation equity demands facilitation practices including explicit round-robin speaking opportunities ensuring remote voices receive equal airtime compared to co-located participants who can more easily interject or participate in sidebar conversations, visual check-ins with remote participant avatars or video feeds confirming engagement and inviting contribution, and deliberate documentation of decisions and action items through shared digital note-taking rather than relying on whiteboard content or verbal agreements that remote participants might miss or misunderstand without persistent visual reference. Cultural dynamics where physical presence conveys status, authority, or insider positioning whilst remote participation signals peripheral involvement or lower organisational importance can undermine virtual collaboration equity despite technical platform providing equivalent functional capabilities, requiring organisational culture change and leadership modelling of equitable remote inclusion rather than treating virtual environment technology as sufficient solution for participation equity that social and cultural factors determine beyond technical capability provision. These hybrid dynamics suggest that wherever possible, heritage organisations should optimise meetings for either fully remote participation where all attendees join virtually creating level playing field, or fully co-located participation where all team members gather physically using desktop-augmented digital tools without VR mediation, rather than routine hybrid meetings creating persistent equity challenges and communication friction that thoughtful facilitation can mitigate but not entirely eliminate.

Strategic Implications for Culturama Platform Collaboration Feature Development

The finding that collaborative effectiveness depends critically on deployment scenario context informs Culturama Platform collaboration capability development and feature prioritisation decisions. Platform architecture should optimise primarily for fully remote distributed collaboration serving geographically separated heritage experts, international partnership teams, and multi-institutional projects where virtual coordination provides clear value replacing travel requirements and enabling frequent synchronous interaction that logistics and budget constraints would otherwise prevent, concentrating investment on spatial interaction fidelity, avatar expression and gesture realism, multi-perspective 3D content viewing, and seamless voice communication rather than attempting to serve hybrid co-located-remote scenarios creating substantial additional complexity for use cases that desktop-augmented physical meetings serve more effectively. Desktop client applications should receive development priority equal to VR headset support given evidence that desktop provides adequate or superior collaboration value for substantial workflow categories whilst dramatically improving accessibility for resource-constrained institutions lacking VR hardware, professionals requiring extended work sessions exceeding comfortable VR duration limits, and participants with accessibility requirements that VR headsets cannot easily accommodate. Feature development for distributed collaboration should emphasise asynchronous workflows complementing synchronous meeting capabilities, enabling experts to contribute annotations, documentation, or decisions on flexible schedules accommodating international time zone distribution and individual availability constraints rather than requiring simultaneous attendance that scheduling complexity might prevent particularly for volunteer expert participation or consultant engagement billed by time requiring efficient use. Heritage-specific collaboration capabilities including 3D artefact annotation tools, spatial archaeological site markup, conservation treatment documentation, and exhibition design layout should reflect domain workflows rather than generic collaboration feature sets derived from corporate or entertainment contexts, with development informed by continued partnership with heritage professionals ensuring capability evolution serves genuine operational requirements through user-centric design rather than feature accumulation driven by technical capability demonstration or competitive feature parity with general collaboration platforms ignoring heritage-specific needs. Documentation and guidance should explicitly recommend deployment patterns matching collaboration contexts rather than positioning virtual environments as universal solution, providing evidence-based assessment helping heritage organisations determine when virtual collaboration, desktop-augmented physical meetings, or conventional video conferencing best serve specific workflow requirements, building institutional capability for appropriate technology selection rather than assuming all collaboration benefits from same platform regardless of participant distribution, meeting purpose, or content characteristics.